Generation & people Essay Example for Free

Generation people Essay It is interesting to study what makes a generation, before we go into whether generational factors play a key role in making one more willing to do or successful. It is generally accepted that a generation does not necessarily mean the same age people. It is rather the set of influences that worked on them during their formative years that makes their generation distinct. What is more important is that they share the same formative experiences. The whole theme of ‘generation factor’ is based more on observation and theories than on any dependable evidence. Our common sense tells that it is not so much the person’s date of birth that defines them it is rather what influences they were exposed to during their formative years and some time thereafter that is important. According to Rhode and Platteel, formative experiences produce powerful symbols from which arises a sense of a new generation. The plasticity of our brains, besides responding to the people and training to which we expose it, also responds, for good or for bad, to the technology all around us: television, movies, mobile phones, e-mail, laptop computers and the Internet (The New Brain Dr Richard Restak. 2003) The strongest influences on the ‘generation –y’ are the well known world brands and their products. They have successfully created a generation which is prosperous, happy and well adjusted. (By David Plotz. 1999). These influences play a key role in making the minds of the generation. Undoubtedly, all these will create openness in their approach resulting in willingness to do what think right. They are quite different from the previous generations which were more skeptical lacking the much needed information and guidance, reserved and unwilling to take risks. Now, â€Å"the brand touches the mindset and the heartstrings of a large proportion of VG by offering the attitude for living: ‘Just do it†. (David Plotz. ) References David Plotz (1999). The American Teenager. Why Generation Y? http://slate. msn. com/id/34963/ Richard Restak. ( 2003) . The New Brain. Rodale Ltd Rhode Platteel. (1999). Symbol Soup, Thames Hudson, ,

Why Did Adolf Pick The Jews? :: essays research papers

Why Did Adolf Pick The Jews? ----------------------------------------------------------------------------------------------------------------------------------------------- People sometimes ask why the Jews were the people to get harmed during the Holocaust or why Holocaust even happened. Jews were the targets of Holocaust because Adolf Hitler hated Jews and blamed them for all of the problems in the world. He mainly blamed them for Germany's loss in World War I. Hitler told the German that they could have won the war, if the Germany had not been "stabbed in the back" by the Jews. While Hitler's hate was the main reason for Holocaust, we are not sure why it was allowed to go on to the death of most the Jews and the others that Hitler hated. Hitler was helped in his planning of Holocaust by the fact that discrimination against Jews was acceptable in Germany and few spoke out against it, but that is not a complete answer. We must look instead to the fact that the Nazi general beliefs permeated all things of life in Nazi Germany until there was no one left to protest against Holocaust. At the Nuremberg Trial, where the surviving leaders of the Nazi group were tried for their crimes, two of the witnesses were asked whether Holocaust was an inevitable result of Nazi general beliefs. Otto Ohlendorf, an SS officer who commanded a group which murdered the Jews, thought that Holocaust was not a necessary result of Nazi general beliefs. A few days later Erich von dem Bach-Zelewski, a general in the SS who had fought in the invasion of the Soviet Union, did not agree. He said, "If for years, for decades, a doctrine is preached to the effect that the Slav race is an inferior race, that the Jews are not even human beings, then an explosion of this sort is inevitable.

Professional Summary Essay

A. Explanation of Artifacts As long as I can remember I have always loved to learn new things. When I began my journey back in 2005 to pursue a degree I wasn’t sure exactly what I wanted to focus on. What I found amazing was shortly after starting college my love for learning grew exponentially. Today nearly 10 years later I am close to realizing my goal of earning a bachelor’s degree in nursing. When I reflect on how much I have learned over this past year I am so grateful for the learning opportunities that the Bachelors of Science in Nursing at Western Governor University has brought to my life and to my career as a Registered Nurse. The artifacts in my portfolio are the evidence that my program of study has prepared me to be proficient in such areas of professional nursing as, patient safety, nursing research, evidence-base practice, quality of care, effective leadership, and community health. My Leadership Practicum enabled me to discover a healthcare concern on the unit that I work on. In collaboration with team members, we were able to come up with successful solutions that were supported by evidence based research. My Community Health and Population Practicum course required me to broaden my communication skills with others. This course brought me the knowledge and experience that I needed to be proficient in communicating with patients, colleagues, and professionals in the community. B. Professional Strengths My professional strengths include a greater awareness of providing high quality patient-centered care in my working environment. Through my Leadership Practicum I was able to strengthen my understanding of what holistic patient-centered care truly means. It has also taught me how to prioritize the way I provide care to my patients and their families. Another strength I possess is in the area of providing evidence based research for unit based issues that affects patents, healthcare staff, and the community. My evidenced based research course is evidence that I have excelled in this area. Since taking this course I have been involved in three unit based council initiatives that have required me to evaluate and apply evidence based research. I am confident to address my managers and colleagues. I feel  prepared to assist my unit in the necessary changes required to improve our unit. C. Challenges/Overcome My greatest obstacle to completing my BSN program was time management. I work full time on a high stress cardiac unit. Up until two weeks ago I worked three 12 hour night shifts per week. After 4 years of night shift it was starting to take a significant toll on me mentally and physically. Many of my days off I felt like I was in a fog and homework was impossible to even attempt. I also work part time in a family owned business as well as taking care of my family. The ways I have overcome this obstacle was finally going to day shift. What a huge difference that has made already in my life. I also learned to say no more often and prioritized my free time. I learned how to protect my sleep, and I researched and implemented self-care strategies. I also have a day planner and keep track of study dates and times. Another challenge for me was earning my degree through an online program. I feel adequate with computers but by no means am I an expert. I found it difficult to navigate to find needed information at times and felt frustrated. Many times early on I felt lost within the course of study and with the online resources. I learned to reach out to my course mentors and allowed them to help guide me through the process. When frustrations arose, I learned how to take a break, sit quietly and drink a cup of tea and relax. Most of the time when I resumed my studies I was able to grasp the concepts or find the right words to write. Learning how to pace myself has been a blessing to me personally and professionally. D. Nine Nursing Program Outcomes 1) Effective Communication- All of my classes in some way prepared me to become effective in many forms of communication. My Community Health and Population Practicum course was greatly depended on my communication skills. My experience included interpersonal, electronic, written, and oral communication. 2) Proficient Clinical Reasoning From the very beginning this program emphasized the importance of using  evidence-based practice. Through my Evidenced Based Practice course I am prepared to use clinical reasoning directed towards using best nursing practice, evidenced by using current scientific investigation. My Leadership Practicum also required me to discover a healthcare issue and produce solutions that were supported by evidence-based research. 3) Accountable in Ethical/Legal Standards The course Professional Roles and Values taught me the concepts of ethical and legal standards in healthcare today. Honesty and integrity are the foundation for safe and ethical care. As a nurse these character traits are essential for me to provide care that meets ethical and legal standards. As each new day bring new situations, this is one area that I will continue to grow and mature in. 4) Effective in Theoretical/Clinical/Empirical Knowledge Western Governors University has enhanced my knowledge base by requiring a broad range of topics in humanities and science. Courses such as United States and World History and Biochemistry are examples of this. I believe my education has prepared me to understand areas of theoretical, clinical, and empirical knowledge. This will benefit my nursing profession in areas of personal development, and developing social awareness that involves the dynamics of social relationships between individuals, families and communities. 5) Providing Patient/Culturally-Sensitive Care My course in Organizational Systems and Quality Leadership taught me about culturally sensitive issues that affect patients today. I feel prepared to assess a patients cultural needs and provide the type of patient- centered care the each person deserves and needs. 6) Effective as a Leader/Educator My course in Leadership Experience prepared me to demonstrate effective leadership skills. It also gave me the opportunity to educate others about quality patient care. I am dedicated to advancing my nursing profession and making a positive impact on others. 7) Effective inter-professional Collaboration The course Professional Roles and Values prepared me in my nursing practice to safeguarded important principles such as respect and justice. I believe character traits such as these contribute to the spirit of teamwork in the working environment. When people feel respected and heard they are much more likely to collaborate with others to promote a well-organized plan of care. 8) Proficient in Genomics/Genetics Knowledge I feel that the course Genetics, Genomics, Genethics for Nursing prepared me to provide advanced patient care through the development and application of genetic training. This genetic knowledge helps me to provide compassionate nursing care and allows me to have positive outcomes with my patients. 9) Efficient in Information Technology I have undergone intensive technology education in my BSN program. I am prepared to use information technology to provide accurate documentation of care, conduct rigorous research projects, and communicate effectively in the healthcare professional setting. E. Professional Roles 1. Scientist In science the formulation of a question is where a scientist begins the process of discovery. In my role as a scientist I started with always asking the question why? Why are we doing what we’re doing? Is there a way to improve what we are doing in the nursing healthcare field? Questions such as these move the process in science and led me to state a hypothesis. After conducting my investigation my hypothesis then became a prediction. I was then able to conduct experiments and surveys and then analyze the results. 2. Detective A detective can also be called an investigator. They are called an investigator because that is exactly what they are hired to do. They investigate by asking questions and using a computer to research information pertinent to the case they are working on. In my role as a detective I also used a computer and researched many articles to help formulate my investigations. Throughout this process I also asked numerous questions and  documented responses that became the foundation of my research information. I especially enjoyed my role as a detective in projects and collaborating with my colleagues. 3. Manager of the Healing Environment As I embarked on each project I was amazed at the level of which I grew to appreciate the role of uniting people together. On my part it took leadership, strategic awareness, team building, and strong communication between key team members. When staff was supported and communication was fostered I was able to see staff members develop their knowledge base and embrace new ideas to achieve patient-centered care. F. Growth and Development When I compare myself from the beginning of my RN to BSN program to today, I am astounded at the change that I see. I definitely see an enormous difference in my professional skills and my individual growth. I have made significant progress in the following skills; effective communication, leadership roles, time management, and computer technology. This program has helped me to understand that my role in the nursing field is greater than what I could have ever imagined. I recognize the influence I have and the great responsibility that I possess as a nurse. I realize now more than ever, nursing for me is not a job, or even a career, it’s a passion, a calling, a destiny.

A Short Note On External Mentorship For Employers

External Mentorship for Employers How to Begin as a Mentor To determine if you are ready as a mentor, the minimum requirements to establish a mentor and mentee relationship are: ïÆ'Ëœ Three or more years of professional experience in the related field of student study or industry that aligns with program learning outcomes ïÆ'Ëœ Expertise in any of the following areas: o Leadership o Communication Skills o Strategic Decision Making o Organization Skills o Resource Management How to Apply Complete the _______________________ form and send to: Marci Trevino, M.A. Internship and Mentorship Program Chair Business Development and Industry Relations Manager Fremont College 3440 Wilshire Blvd. 10th Floor Los Angeles, CA 90010 marci.trevino@fremont.edu 213-355-8083 Mentor Role ïÆ'Ëœ The mentor will take a personal professional interest in guiding, encouraging, and supporting the mentee ïÆ'Ëœ The mentor agrees to meet with the mentee once a month face-to-face ïÆ'Ëœ The mentor agrees to meet with the student once a week via phone, email or any other form of communication channel with a minimum of 10 minutes ïÆ'Ëœ Mentor on accomplishments, improvements, attitude and provide â€Å"emotional intelligence† guidance ïÆ'Ëœ The mentor and mentee will commit to the program for at least one month and anytime thereafter is between the employer and student Getting Started as a Mentor ïÆ'Ëœ Meet with the program chair ïÆ'Ëœ Schedule a time to meet with the student ïÆ'Ëœ Understand that this is a â€Å"learning environment† forShow MoreRelatedHuman Resource and Succession Planning4848 Words   |  20 Pages.............. 13 Recommendations.................................................................................. 15 Phase 1 - Immediate.............................................................................................. 15 Phase 2 – Short Term ........................................................................................... 16 Phase 3 – Medium Term....................................................................................... 16 References......................Read MoreHow Do Traditional Social Culture and Values Impact on Business Culture in Your Country? B. Evaluate the Strengths and Weaknesses of Your Own Company Culture Focusing on Leadership and Employee Behaviours, Organisation5531 Words   |  23 Pages............. PART I: How do traditional social culture and values impact on business culture in your country? 1. DEFINITIONS Culture is defined as a pattern of shared basic assumptions that was learned by a group as it solved its problems of external adaptation and internal integration, that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way you perceive, think, and feel in relation to those problems(Schein, 2004). Organisational CultureRead MorePersonal Development10144 Words   |  41 Pagesand values that they follow during their day to day activities. The learning could take place either through the conscious level or through the sub conscious level. But then the main learning would come in only when an individual interacts with the external environment and not just within the self. The learning process involves a cycle which involves 4 major processes: †¢ Concrete experience (trying to do something or having a prior experience) †¢ Reflection observation (reflecting on theRead MoreStrategic Human Resource Management View.Pdf Uploaded Successfully133347 Words   |  534 Pages......... 42 ETHICAL IMPLICATIONS OF EMPLOYMENT PRACTICES ............................................................. 56 NONTRADITIONAL INVESTMENT APPROACHES ......... 58 SUMMARY............................................................... 67 NOTES.................................................................... 74 STRATEGIC HUMAN RESOURCE MANAGEMENT Table of Contents SECTION TWO .............................................................. 93 The Human Resource Environment.......Read MoreLibrary Management204752 Words   |  820 Pages. . . 222 Recruitment and Hiring . . . . . . . . . . . . . . . . . . . . . . . . 224 Filling Vacant Positions . . . . . . . . . . . . . . . . . . . . . . . . 225 Attracting a Diverse Workforce . . . . . . . . . . . . . . . . . . 226 Internal and External Applicants . . . . . . . . . . . . . . . . 227 Contents xi Matching the Applicant to the Position . . . . . . . . . . . . 228 The Selection Process . . . . . . . . . . . . . . . . . . . . . . . . . 229 Interviewing the Candidate . . . Read MoreDebonairs Pizza Product-Market Expansion Growth Strategies27204 Words   |  109 PagesE-Mail: dispatch@mancosa.co.za 6.4 FINANCE All queries relating to student accounts should be forwarded to: Head: Finance E-Mail: finance@mancosa.co.za 6.4.1 Fee Payment Where a student has sponsorship in respect of financial support from an employer or any other sponsoring body in respect of fees, the student must supply proof of sponsorship at enrolment. The student, however, is ultimately responsible for all and any payment owing to MANCOSA in the case of default by the sponsor. Students canRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 Pages S A L Self-Assessment Library How Satisfied Am I with My Job? 70 CONTENTS ix S A L An Ethical Choice Do Employers Owe Workers More Satisfying Jobs? 74 glOBalization! Culture and Work–Life Balance 76 Self-Assessment Library Am I Engaged? 78 Myth or Science? â€Å"Favorable Job Attitudes Make Organizations More Profitable† 83 Point/Counterpoint Employer–Employee Loyalty Is an Outdated Concept 87 Questions for Review 88 Experiential Exercise What Factors Are Most Important to YourRead MoreManagement Course: Mba−10 General Management215330 Words   |  862 Pagesorganizations. †¢ Trace the changes in theories about how managers should behave to motivate and control employees. †¢ Explain the contributions of management science to the efï ¬ cient use of organizational resources. †¢ Explain why the study of the external environment and its impact on an organization has become a central issue in management thought. 18 Jones−George: Contemporary Management, Fourth Edition I. Management 2. The Evolution of Management Thought  © The McGraw−Hill CompaniesRead MoreImpact of Globalization and Bangladesh18126 Words   |  73 PagesSPONSORING / MONITORING AGENCY NAME(S) AND ADDRESS(ES) 10. SPONSOR/MONITOR’S ACRONYM(S) 11. SPONSOR/MONITOR’S REPORT NUMBER(S) 12. DISTRIBUTION / AVAILABILITY STATEMENT Approved for public release; distribution is unlimited. 13. SUPPLEMENTARY NOTES 14. ABSTRACT Over the past decades, globalization has now become a new world order, which virtually influences everything that comes in our mind. Developing countries like Bangladesh with vulnerable geopolitical locations and weak economies areRead MoreMedicare Policy Analysis447966 Words   |  1792 Pagesin health care spending, and for other purposes. 1 Be it enacted by the Senate and House of Representa- 2 tives of the United States of America in Congress assembled, 3 SECTION 1. SHORT TITLE; TABLE OF DIVISIONS, TITLES, rmajette on DSK29S0YB1PROD with BILLS 4 5 AND SUBTITLES. (a) SHORT TITLE.—This Act may be cited as the 6 ‘‘Affordable Health Care for America Act’’. VerDate Nov 24 2008 12:56 Oct 30, 2009 Jkt 089200 PO 00000 Frm 00001 Fmt 6652 Sfmt 6201

Teenage Pregnancy Research Paper - 1865 Words

ganZila Arias 19 May 2011 Mod. 16-18 Research Paper-Rough Draft Adolescent Pregnancy, also known as Teenage Pregnancy, is the period where teenage girls are at a stage where their mind is a bit undeveloped and carry around a fetus in their uterus. Did you know that the U.S. has the highest teen pregnancy rate in the industrialized world? It’s strictly because when you’re in your teenage years, it’s the time to have fun, you’re worry-free, and your living life to the fullest. However, several teenagers that are sexually active don’t comprehend the consequences of not using protection/contraceptives. When you have a newborn within your teenage years, it blocks you from finishing high school, college, having a profession in life, and†¦show more content†¦1999). These fantasies that teen mothers have on pending motherhood are known to be full of anxiety, fear, confusion, and depression/resentment. Many teen girls who resent having a baby often get involved in situations involving drugs and alcohols. It is obvious that this is a very big concern for the infant because smoking while being pregnant can not only give the baby physical birth defects, but psychological as well. Infants born to mothers who are involved with drugs most likely be diagnosed with learning disorders, Attention Deficit Disorder, behavioral problems, and relatively low IQ’s (Woolston, 2011) Just like there are psychological consequences, there are also physical consequences in adolescent pregnancy. According to â€Å"Accessing the Patterns that Prevent Teenage Pregnancy†, 14.5 % of the infants born to mothers under the age of 15 years and 9.4% of infants born to teens of 15 to 19 years have a low birth weight. Not only do they have a low birth weight, but they are also more likely to be born premature (Moore, 1997). In addition to physical effects of teenage pregnancy, the regular method of physical growth in a girl gets interrupted by the pregnancy, (Trad. 1999), meaning that the pregnancy of the teenage girl interrupts her ordinary growth because of the baby. You also gain a lot of weight depending on your cravings and the infants’ as well, sometimes stretch marks develop, and heartburns may occur. Just like teen mothers areShow MoreRelatedResearch Paper On Teenage Pregnancy3689 Words   |  15 PagesMajor Research Paper Maple Teenage Pregnancy Teenage Pregnancy- when a young female conceives a child and is under the age of 20 by the end of the pregnancy period. How do these young girls cope with pregnancy at such a young age? Pregnant teens may be worried about how to tell their family and what everybody else will think about the situation. They In my paper I am going to talk about the risk factors, causes, choices of what to do with the child, health risks for an infant of a teenage motherRead MoreTeenage Pregnancy Research Paper2232 Words   |  9 PagesTeenage pregnancy is a serious issue in our society today where people become pregnant because they are not informed. The United States had the greatest amount of pregnancies. Teenage pregnancy affects not only females but males as well; it causes serious health and education problems. â€Å"Nearly 4 out of 10 girls become pregnant at least once before the age of 20.† () Most teens get pregnant because they want to know what it feels like to raise a child or bec ause they see others with children andRead MoreTeenage Pregnancy Essay772 Words   |  4 Pageschildhood experiences create risk factors that can impact teenage pregnancy? The answer is multifaceted and complex, but an important consequence of teenage pregnancy is to the baby itself. Children of teenage mothers have more health issues, are more likely to be abused, be less educated, and more likely to become criminals (Hillis, et al., 2004, p. 2). Moreover, because teenage mothers are poorer and have less emotional support, children of teenage mothers are more likely to be abused both physicallyRead MoreThe Socio Economic Factors Of Teenage Pregnancy1517 Words   |  7 PagesTeenage pregnancy is normally identified as deprived life choice, for example, tasks of teenage parenting have long-term impact on the mental health of the mother and children (Statistics New Zealand, 2003). It is important to identify the socio economic factors of teenage pregnancy to lower the chances of mental health problems in young mothers. In this paper the aim is to analyse the main socio economic factors of teenage pregnancy and discuss how it affects the mental health of an adolescent motherRead MoreTeenage Pregnancy And Teen Pregnancy1743 Words   |  7 Pagesnegative media teenage mothers struggle to find the positive sides to motherhood. Teenage pregnancy can be dificult and life changing, but unlike the renowned negative beliefs all over the world, there are positive sides to teenage pregnancy. Most research that is done on teen pregnancy is based on the hardships and struggles on teen mothers, making it easy to forget the good that can come from teen pregnancy. A teenage mother can create a good life for herself and her children. Teenage mothers areRead MoreThe Factors Of Teenage Pregnancy1558 Words   |  7 PagesTeenage pregnancy is normally identified as a deprived life choice, for example, tasks of teenage parenting have long-term impact on the mental health of th e mother and children (Statistics New Zealand, 2003). It is important to identify the socioeconomic factors of teenage pregnancy to lower the chances of mental health problems in young mothers. In this paper the aim is to analyse the main socioeconomic factors of teenage pregnancy and discuss how it affects the mental health of an adolescent motherRead MoreEssay on Implications of Teenage Pregnancy in the United States1457 Words   |  6 Pagesincidence of teenage pregnancy has generally been in decline since 1991, the causes and effects of underage childbearing has continued to be a big burden on families, the public and government. Babies having babies is the simplistic way that some people have described the specter of having a baby while teenager are unprepared. The United State case study which is the subject of this paper is unique, even though reflecting the same generic features with teenagers elsewhere in the world. Teenage pregnancyRead MoreTeenage Pregnancy Rates Among Ethnicities1059 Words   |  5 Pages Teen Pregnancy Rates Among Ethnicities Dr. Maria Reid Florida International University Friday, June 17, 2016 Vanessa Romano Stephanie Maquieira Teenage pregnancy has been viewed as an issue for many years, not only for teenage mothers but for babies as well. Much importance has been placed on this subject for the reason that although these rates are declining, they remain elevated. The United States represents over 600,000 American teen pregnancies every year, making this the highestRead MoreTeenage Pregnancy Amongst Blacks and Hispanic Teenagers956 Words   |  4 PagesTeenage Pregnancies among Blacks and Hispanics 11/09/2012 Tina Trent TEENAGE PREGNANCY AMONG BLACK amp; HISPANIC GIRLS Birth rates in African American and Hispanic teens are substantially higher than whites, a trend that has persisted for decades. Even though pregnancy rates among teens are at an all time low. It is still a major issue but mostly affecting the urban communities. In this research paper I will be comparing and demonstrating the relationshipsRead MoreThe Age Of The Pill1530 Words   |  7 Pageswere made available. By the 20th Century, teen pregnancy was the norm. The prevention of unintended adolescent pregnancy has become an important goal of our society. Although adolescent pregnancy and birth rates have been steadily decreasing, many adolescents still become pregnant. The purpose of this research paper is to review the history, current status, programs and the future of teen pregnancy. History In the early 20th Century, teen pregnancy was the norm. Women were lucky to get an education

The Pilgrim Festivals By The Jewish People - 972 Words

There are three pilgrim festivals followed by the Jewish people. Shavuot is the second festival celebrated. Shavuot is a holiday that is celebrated by the Jewish community two days in a row each year. Shavuot is followed by the counting of Passover because the months are variable and determined by observation. Though, roughly the days of Shavuot fall on the 5th of Sivan until the 7th of Sivan.On the Gregorian calendar Shavuot is celebrated on Saturday the 11th of June for two days until Monday the 13th of June. Generally Shavuot falls in spring in late May or the beginning of June. This Jewish festival is celebrated to re accept the Torah when it was revealed to the Israelite in Mount Sinai. It also celebrates the revelation of the Old Testament by god and Moses to the Israelites. The Jews believe that this time of the year is to redeem the Jewish community spiritual beliefs from the oppression of idolatry and immorality. The giving of the Torah on the night of Shavuot is what makes the festival significant and special to the community. There is no customary belief system that acknowledges the Jewish community to be celebrating the days of Shavuot in a particular place. There is a major percentage of the Jewish community that prefer spending the two days of Shavuot at home. However, on the first day of Shavout all women, men and children attend a religious place or go to the temple to chant or hear the 10 commandments. Origins: This Jewish celebration began the night theShow MoreRelatedChristianity, Islam, And Judaism1636 Words   |  7 PagesJudaism happens to be the oldest religion today but they don’t have an official creed. They aim to teach you about God, the Messiah, human beings, and the universe which makes Jewish beliefs very important to them. But it is important to understand that being Jewish is more of a race and culture than it is a religion. Some Jewish people may have no interest in Judaism. Judaism has some similar beliefs with Islam and Christianity but they are more different then similar. Islam is the second largest religionRead MoreThe Religious Beliefs Of Spain1020 Words   |  5 Pagesexperienced Catholicism, Christianity, Muslim ruling, the Christian Reconquest, Anti-Semitism, a new type of Catholic reign, religious festivals, as well as intolerances against many groups. Up until the late twentieth century, Catholicism was the official religion of Spain. The 1978 Constitution broke the Catholic Church away from Spain, meaning much more freedom for its people. Citizens did not have to be married under the Catholic Church, could practice and spread their own religions, and were able toRead MoreRituals in Anthropology1617 Words   |  7 PagesAmberlee Deauseault Anthropology 104 TA: Adriana People all over the world have different rituals. A ritual is a repetitive act that symbolizes events that have taken place in the past. Many times it can be religious, but it can also be a ceremony having to do with social customs. Rituals are repeated yearly or every couple years, it is not a ritual if it is only done once and never again. A pilgrimage physically takes someone from one place to another, whereas a ritual could be performedRead More Muslims Essay1401 Words   |  6 Pagesintrigued by, but a little confused by all of this, so I thought I would look further into the subject. Luckily, I was asked to write a paper on a subject of my choice so hopefully I can teach you some of what I learned about Muslims. The Muslims are people who practice the religion of Islam. They were taught their beliefs by a man named Muhammad in the A.D. 600s. Muslim is an Arabic word that means one who submits (to God). There are about one billion Muslims throughout the world today. TheyRead MoreBelief And Frustration At Meribah And Jesus Statement Of Living Water2179 Words   |  9 Pageswater in John 7:37-39 (NIV) and invitation of â€Å"anyone [who] is thirsty, let him come to me and drink† causes a direct rift between his listeners. The reaction from the crowd brings belief in him as both a prophet and messiah or a grumbling from the people claiming he is a heretic who should be punished. These responses bring significance to the Gospel’s narrative and the high Christology exemplified because of the emphasis on salvation coming through faith in Jesus. Jesus says in this passage thatRead MoreFestivals as Ways to Learn About Faith Essay3314 Words   |  14 PagesFestivals as Ways to Learn About Faith Pesach is the biggest of the three pilgrim festivals, along with Sukkot and Shavuot and these all commemorate the period in history that the Jews pilgrimed from Egypt to the Promised Land of Israel. The first day of Passover is the same day as the commemoration of the destruction of the temple and this is insisted by the Talmud. The symbolism of the name Passover remindsRead MoreThe Acts Of The Christian Movement Essay1920 Words   |  8 Pages The story of the Acts details the growth of the Christian movement from a small group of dedicated followers into a multi-ethnic, international movement. As quoted by The Bible Project, â€Å"[Acts] is a story about Jesus leading his people by the spirit to go out into the world and invite all nations to live under his reign† (Mackie Acts Ch. 1-12.). Traditionally this book has been called the Acts of the Apostles because it describes the apostles’ deeds in spreading Jesus’ message. As Paul and PeterRead MoreThe Gift of Tongues Displayed in the Book of Acts2431 Words   |  10 Pagesis a Jewish holiday that happens during Passover. It was also known as the â€Å"Feast of Weeks† or â€Å"Day of First Fruits†. It was a celebration of the harvest. It came after the seven weeks of harvesting that started with the waving of the fi rst barley sheaf during Passover celebrations. By the first century A. D. Pentecost was also considered the anniversary of the giving of the law on Mount Sinai, and was one of the pilgrim festivals of Judaism. When you look at the background of this festival it bringsRead MoreOverview of Religious Tourism3240 Words   |  13 Pages For millennia, individuals have travelled alone or in groups for religious regions. These travels have included pilgrimages, or visiting places that they considered to be holy, and making missionary trips, in which people travelled to tell others of the nature of their faith. People have also travelled simply for their own pleasure or for other personal reasons while incorporating religious sites or duties as a part of a longer trip. All three of these activities are rightly called religious (orRead MoreCultural Tourism4485 Words   |  18 Pagesexperience the places and activities that authentically represent the stories and people of the past, and cul tural heritage tourism is defined as â€Å"travelling to experience the places and activities that authentically represent the stories and people of the past and present. Culture has always been a major object of travel, as the development of the Grand Tour from the 16th century onwards attests. In the 20th century, some people have claimed, culture ceased to be the objective of tourism: tourism is now

Capturing the Value of Supplementary Services Free Essays

A brief note on Supplementary service verses standard service: The service as a product is essentially described as a package or bundle of different services, tangibles and intangibles, which all together form the total product. The package is divided into two main categories: the first one is the main service, which is called the ‘core service’ or ‘substantive service’. The other one is ‘auxiliary services’ or ‘extras’, which are often referred to as ‘peripherals’ or ‘peripheral services’. We will write a custom essay sample on Capturing the Value of Supplementary Services or any similar topic only for you Order Now These are also known as supplementary services. The core service is the basic value provided by the service product.It is the reason to purchase or consume services. This is the reason for which any company is in business too. Supplementary services are those that facilitate and enhance use of the core services. These are services other than core that companies offer to their customers to give additional value to their products or to encourage customer loyalty. Flexible Services Offering: It has been observed through research that most suppliers typically provide customers with more services than they want or need at prices that often reflect neither the value of those services to customers nor the cost of providing them.Too many times the manufactures continue to let sales people give away whatever services they think it will take to land a deal, even if those freebies dramatically reduce the profitability of business. To overcome the cost associated with the above issues, the author has suggested the ‘flexible service offering’ model to enable manufacturing and service companies reduce the number and cost of services they use to augment their core products.This approach enables the company to identify a naked solution or a naked system (which is the bare-bones-minimum number of services uniformly valued by all customers in a given segment at the lowest possible price that yield a profit). These naked solutions are then wrapped with options – particular services valued by individual customers within the segment. The steps to achieve flexible service offering are, ? Understand the supplementary services portfolio. If the company compiles the complete inventory of supplementary service, then it can assess the value of each service and the cost of providing it. ? Assess the value of the service rather than just measuring the customer satisfaction. Results indicate that while customers determine their re-purchase intention based on both core and supplementary service quality, mediated by value and satisfaction there is a direct and positive relationship of involvement between customer satisfaction and value of supplementary service provided. Extend the activity-based-costing technique to supplementary services as well. If the manufacture can break down costs on segment-to-segment and customer-to-customer basis, then it is viable to determine the value/price of the service being offered. This helps industries to target those market segments where their products or services provided the greatest value to customers and thus held the greatest potential for profit. Identify the existing standard servi ces that can be done away with or specialized services that can be part of standardized services. Identify the existing optional services that can be discontinued. The benchmark here is simple: if the cost of the optional service exceeds the customers’ willingness to pay for it, the service should be discontinued. ? Apart from identifying the standard or optional services, to stay ahead in competition a manufacture has to continually innovate and produce new value added services. *For example in a survey taken by Hong Kong mobile phone industry to gauge the benefits of the supplementary services among the customers, it was reveled that the only one of the supplementary services (both optional and standard like pricing policy, staff assistance, customer service and transmission quality and network coverage) factor in the satisfaction determinants among the mobile phone users.The results suggest that network providers should focus more on transmission quality and network coverage as the core attributes of their service offerings and formulate appropriate ricing policy, rathe r than competing or focusing more on supplementary services like varied customer services. Benefits: When the supplementary services are offered with all the above attributes discussed in the flexible services offering section, there are lot many benefits the service providers gain and it also establishes the fact that trimming the supplementary services to what is required and beneficial to the manufacturer has benefits that far outweigh the benefits of keeping all the supplementary services just so as to satisfy the customer and keep the market share.Flexible service offering provides suppliers with a powerful means of retaining and expanding business with their most valuable customers. ? Helps customize the packages of products and services to meet more precisely the requirements of its spectrum of customers. ? Enables managers to be more adaptive and responsive in their pricing. ? Flexible service offering helps companies to revamp their sales force philosophies and practices. More control is given in the hands of the sales team there by enabling sales team to be more persuasive in explaining the value of services to the customers. #Case Study: Credit Card Marketing in Indian Industry The case study below deals with managing perceived risk for credit card purchase through supplementary services. Supplementary services can play a significant role in controlling functional and psychological perceived risk associated with credit card services. Marketers of credit cards can enhance the value of services to customers and can thus enhance purchase possibilities by reducing perceived risk through supplementary services that are controllable. Perceived risk is defined as the uncertainty that consumers face when they cannot foresee the consequences of their purchase decisions. The supplementary services recognized in this case were, ? ATM access, cash advance, and cash withdrawal and other facilities to meet financial requirements effectively. ? ATM access, cash advance, and cash withdrawal facilities with credit card. ? Through add-on card other family members can also use the credit card. ? Buying airline/railway tickets by using credit card at special counters save time. Additional facilities with credit card increase its usage value. In a study done by the author (Dr. Anita Goyal), it was revealed that 79. 26% agree with the idea that supplementary services provide operational value. It was also inferred that there were significant differences in the frequency of perceptions towards the statements indicating the functional utility of supplementary services available with credit cards. 70. 64% agree that supplementary services with credit cards help them to take care of psychological risk.There is a favorable perception of supplementary services in controlling the psychological risk. Respondents feel mental satisfaction to have supplementary services with credit cards. Thus, consumers while deciding for a credit card purchase consider facilitating services and supplementary services as significant in providing help to consumers for pre-purchase evaluation of credit cards and to make credit card purchase decisions in the Indian environment.References: 1. * Customer Satisfaction in the Hong Kong Mobile Phone Industry. – Service Industries Journal; Jul99, Vol. 19 Issue 3, p162-174, 13p, 3 charts http://search. ebscohost. com/login. aspx? direct=truedb=bthAN=2514451site=ehost-live 2. ## Managing perceived risk for credit card purchase through supplementary services. – Journal of Financial Services Marketing; Mar2008, Vol. 12 Issue 4, p331-345, 15p, 6 charts. http://search. ebscohost. com/login. aspx? direct=truedb=bthAN=31227169site=ehost-live How to cite Capturing the Value of Supplementary Services, Papers